Hey friends! Copying and pasting something here that I posted in another HomeKit thread:
We’re still waiting for some third parties to make changes on their end before some of our changes can be enabled. However, we have been seeing success when users reach out to support@rachio.com to troubleshoot HomeKit issues. We have some theories and hacks on what could be wrong and reaching out to the team allows us to troubleshoot and report any learnings for future fixes.
TLDR; reach out to support to troubleshoot if you’re seeing issues with HomeKit 
