Hello,
I’ve been searching for a long time now, and really at a loss. I had my rachio 3 setup (which I got recently) and it worked fine. I had to disconnect it for a few days, while I was moving stuff around in my garage. When I connected it back today, Rachio just refuses to connect to the internet. The light blinks int he 3rd quadrant. I’ve tried troubleshooting, I’ve also opened a ticket with support.
Things I’ve tried:
- Connected to Rachio using my Android phone.
- Use Android as hotspot and connect to rachio from my laptop (mac).
- Run the following command: curl -k -X GET -H “x-api-key: AC5037641” -H “Content-Type: application/json” “https://192.168.0.1/conn”
- Response: {“con_state”:{“current”:“WIFI_CONNECTED”,“furthest”:“DNS_FAILURE”,“code”:0}}
This kind of matches with what I see in the controller, the light flases white for a while and then a red flash (3rd quadrant). I looked up online and found an old post talking about rachio trying to do a DNS lookup and failing. What is the endpoint rachio needs to connect to? Is it mqtt.rachio.io? I tried doing a nslookup or ping for that host, and I get nothing. What can I do to from this point onwards?
Please help.