Hello! I have a new 16-channel Rachio 3 system with a EveryDrop 1004-EX wired flow meter. The flow meter is connected to the Rachio via shielded cable, with the shield grounded in the Rachio. I have calibrated the entire system (all valves) several times, and when I calibrate my flow rate is about 19.4 gpm. However, whenever my system turns on via the regular schedule I receive an email from Rachio with the following message:
“We detect a flow rate of 19.4 gpm even though there is no scheduled or manual watering active on your controller, Rachio-X####X. You may have a leak!”
This message only appears when I have a scheduled run and there is no evidence of a 19.4 gpm leak that I have seen, and I have a brand new master valve as well that should be turning the whole system off if there is indeed a leak somewhere downstream.
What should I do next in troubleshooting?