Attempting to install brand new R3 controller. App identified my wifi network and gets to the third bar, which initially flashes Blue but then goes RED. Called tech support and reset device but problem still exists. Supposedly escalated to a senior team but was told could be a 2-5 day wait???
FYI: When I logged into my cable modem/router, I see the DHCP assignment to the R3 controller, and my other devices (phone, tablet etc. are connected to the Internet).
Cable Modem/Router: Comcast
Rachio Ticket #660595 & 661097
Help is greatly appreciated!!!