Rachio 2nd Gen suddenly going offline


#1

My Rachio suddenly started going offline. It did this when I first got it but after I gave it a static IP, it’s been fine. The other day it started doing it again. It stays online for a while, not really sure how long, then when I check on it it is offline again. The only recent change I made to the router was I changed some QoS settings for streaming video.


#2

Is this,coor4lated to a watering event or is it idle?


#3

It’s idle.


#4

Email,support. Support@rachio.com. Most likely your unit is tango uniform…