Rachio 1 Problems


#1

My Rachio 1 keeps disconnecting from my WiFi. The WiFi light on my controller goes out and I have to unplug and plug the unit back it. This works but the controller won’t stay connected for longer than 12 hours before it disconnects and the light is out on the controller. It also says it will run while disconnected but it has not run while disconnected to WiFi. I have manually run it successfully.


#2

Hey @morussell

Would you be up for shooting a message to our support team so they can troubleshoot with you directly? Their email is support@rachio.com

:cheers:


#3

Just sent them a message. Thanks.


#4

Great! You’re welcome :slight_smile: