Hello Rachio Family,
I installed my Rachio3 with a pump relay to my existing wiring . After completing the wiring and hooked up the power adapter I noticed that the power adapter smoked up after I plugged it into the outdoor enclosure and controller , the power adapter smoked up and controller went dead. I called tech support and they sent me a new unit.
This time I plugged in the new power adapter and no controller to avoid damaging the new controller. Same thing it smoked up. I unplugged it and took it to another outlet and no go. Does not power up controller
I noticed power adapter is input 120 and out put 24. I found a power adapter input 100-240 and output 12v and that powered up controller and worked in out door enclosure . Got controller online and registered but doesn’t not power up pump. I’m assuming Because output 12v
Tech support said they don’t have any other power adapters and that i should try finding one on my own.
Has anyone come across this issue where power adapter does not work for with outdoor enclosure ?