New to this thread, but I’ve had the same issue!
Support has been great, but their only solution has been to send me a new device and power adapter.
- I replaced my original unit with a new one. Same issue.
- Contacted support, they sent me another new unit. Same issue.
- Contacted support again and they’ve now sent me a THIRD unit.
- After I contacted support on the second unit, suddenly the power cycling stopped for 4-5 days. (Not sure what happened.
- I now replaced just the power adapter and now I’m getting power cycles again. Between 4-5 per day to as many as 20 a day. Many just minutes apart.
Seeing the comments above, I’m thinking it’s probably not the power adapter. (I’ve also tried plugging the Rachio in to a completely different circuit with a 50 foot extension cord. Same issue.) Sounds like there may be an issue with the firmware related to how it’s connecting to wifi.
I read another thread that said there could be a firmware update that could solve it. But the thread was from 2021, and I just bought my unit earlier this year (2024), so I would think this would have the most up to date firmware.
I have an Eero mesh router system with 3 Eero Plus units. There are two that the Rachio could be picking up. One upstairs about 30 feet away and the other on the lower level probably 20 feet away.
Has anyone seen issues like this and been able to solve it either with firmware upgrade or changes to my router configuration?
Thanks!