Rachio has been online and stable. I unplugged it from the extension cord (support wanted me to try a different outlet from the one next to the controller) and plugged it into the outlet by the Rachio. It powered on and grabbed the wifi with no problem. This unit was RMAed by Rachio but it has been working perfectly, so I am going to send the 3rd Rachio unit that has not been unboxed back.