I cannot sign into the app on my phone or web browser. I’ve rebooted everything including my router and confirmed that everything else in my home is connected to internet. I’ve also tried connecting on just cellular data. When I try to open the web browser app, it just sits on the blank loading screen. Every time i try to open the app I get the message: “We had a problem loading your information. Please try again. If the issue persists, please contact support.”
Is anyone else currently experiencing the same thing?
Same issue here. I noticed mine this morning becasue it was irracticaly bouncing between networks and between APs in my mesh network. Very sporadic to get connected and stay connected. Decided reboot and that was my mistake. Took 2-3mins before fourth (4) light stopped blinking and even then I can no longer access it via the app. @franz
Same issue here using Rachio 3. I attempted unplugging controller as well as restarting the app. No luck. The last I checked the 4th light was still attempting to complete. I JUST HAD NEW SOD INSTALLED!! You got to be kidding.
Same here. App wouldn’t open (couldn’t connect to server), app.rach.io wouldn’t get past login screen. By the time I set up an account to post, it just started working again. A server status page is a must.
Thank you @laura.bauman! And @bsoneill, you press the left/right arrows on the controller (left and right on the circle) to select the zone you want to run and then press play (bottom on the circle) to start watering. Press the stop button (top on the circle) to stop. You have to manually stop the watering if you do it that way, either via the controller button or the app, as it won’t run for a set time, it runs till stopped as far as I know.
