I want to add a new zone to the Rachio unit but I can’t get the case open to add the wire. Is there some easy guide as to how to pop the case back open? I assume I’m missing some easy release clip on the back?
This video should help in opening the case. Let us know if you are still having issues, bit of force is sometimes required.
I emailed support this very same question and received a very prompt response directing me to the same video. But Franz, this obviously needs to be illustrated in the manual IMHO.
Thanks for the feedback, we are actually working with our manufacturer on the root cause. I’ll make sure @emil considers this for our manual, at least the online manual.