Opening the case?


#1

I want to add a new zone to the Rachio unit but I can’t get the case open to add the wire. Is there some easy guide as to how to pop the case back open? I assume I’m missing some easy release clip on the back?


#2

This video should help in opening the case. Let us know if you are still having issues, bit of force is sometimes required.

Thanks!

:beers:


#3

I emailed support this very same question and received a very prompt response directing me to the same video. But Franz, this obviously needs to be illustrated in the manual IMHO.


#4

Thanks for the feedback, we are actually working with our manufacturer on the root cause. I’ll make sure @emil considers this for our manual, at least the online manual.

Thanks!

:beers: