One of our first "in the wild" flow leaks detected


Fun feedback we got this morning.

My dad was awoken early this morning with a leak detected. He went out and checked and indeed he had a head in this zone that popped off. So he skipped the zone.


Leak detection is an excellent idea but there’s a big flaw in the software. It doesn’t seem to care if there’s a leak when the controller isn’t actively attempting to water. I had a valve stuck open all day and didn’t hear a peep from the Rachio app. It also didn’t measure any of that usage, I’m guessing on the order of 10,000 gallons if it has been stuck open since it ran last night. It would definitely have been very useful if I had gotten an alert, yet this system let me down when I needed it most. Please add leak detection and usage tracking all the time, not just when the system thinks it’s watering.


@obolobo Thanks for this “real” world feedback. I’ll relay all of this information to the product team. Having these different use cases will allow us to enhance the flow meter product.