Not receiving notifications Android

I just set up my Rachio 3 and all the settings, etc. I have it to push notifications to my Android phone set to on. Since I set up the system I have only received one notification, yet I should have received more due to schedule skips. I am getting the emails, but not the notifications. I tried the resetting the app as instructed in thier faq (set the date ahead, remove app, re-install, etc. etc. etc.) but this did not help. Is there anything else I can do to start receiving notifications?

Hmmm…@steve.palmerin any thoughts on this?

:cheers:

Hi @stevem. Sounds like you went through all the steps laid out in this link: Why am I not getting notifications on my phone?. What phone and android version are you currently using the Rachio app on?

Another step you can try is clearing the app data via System Settings → Apps → Rachio → Clear App Data. Sometimes reinstalling does not fully clear all the data of the app so this should clear everything.

Let me know if this still is not working for you.

Thanks,
Steve

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Yes, I followed the steps in the link you provided.
Its a Samsung Galaxy S21+ running Android 11.

I’ll try clearing the app data.

Also check that notifications are allowed for the Rachio app. Settings - Apps - find Rachio and make sure it is set to allowed. I’ve had issues where I’ve accidentally silenced (or completely shut off) notifications since you can do that from the notifications tray now.

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