Not connecting to internet


#1

I have model number 8zulw-c

For 3 days I have attempted to connect…2.4 and 5.0

I have even disconnected it frome the wall and plugged it in and sat it next to the router with no success…


#2

@Mojo - run the RouteThis app and have the key ready to give to Rachio support.

Send in a ticket using the Rachio app. That will help identify iOS or Android and the version of the application.


#3

fixed

thank you


#4

@Mojo

Can you let us know how your issue was fixed? I’d like to have that information for others.

Thanks and have a great week.

:cheers: