Not connecting to internet

I have model number 8zulw-c

For 3 days I have attempted to connect…2.4 and 5.0

I have even disconnected it frome the wall and plugged it in and sat it next to the router with no success…

@Mojo - run the RouteThis app and have the key ready to give to Rachio support.

Send in a ticket using the Rachio app. That will help identify iOS or Android and the version of the application.



thank you

1 Like


Can you let us know how your issue was fixed? I’d like to have that information for others.

Thanks and have a great week.