Not connecting to internet

Mojo · May 16, 2018, 7:44pm

I have model number 8zulw-c

For 3 days I have attempted to connect…2.4 and 5.0

I have even disconnected it frome the wall and plugged it in and sat it next to the router with no success…

DLane · May 16, 2018, 7:46pm

@Mojo - run the RouteThis app and have the key ready to give to Rachio support.

Send in a ticket using the Rachio app. That will help identify iOS or Android and the version of the application.

Mojo · May 16, 2018, 8:03pm

fixed

thank you

franz · May 16, 2018, 8:56pm

Can you let us know how your issue was fixed? I’d like to have that information for others.

Thanks and have a great week.