No notifications


#1

Hello friendly Rachio support friends. I have not been receiving any push notifications on my phone when a cycle starts or stops. I know the system ran because I can see it in the history on the app but I would still like to get those notifications. Any suggestions?


#2

Hi @utemorley2012, good afternoon. Thanks for reaching out.

Hmm, I’m curious if the setting for push notifications related to system status changes is turned off in your account settings. Do you receive push notifications for any other Rachio events?

Hope this helps.

Best, Emil