Hello Everyone,
I have a perplexing issue I hope someone can help me with.
I had a Racchio Gen1 for the past number of years without issue. I did some landscaping this year and added additional irrigation zones (professional install) to my backyard, which required a 16-zone controller, so I upgraded to a Racchio Gen3 16zone.
Install was trivial. Migrated settings from old controller to new was straightforward - all good so far!
Here’s where things get weird…
I can start the original zones from the Racchio app no problem. I can start/stop the NEW zones from the Racchio units buttons … BUT I CANNOT START/STOP THE NEW ZONES FROM THE APP.
Very strange. I trigger a zone from the app, the light even flashes on the controller, but the solenoid doesn’t do anything. I start the zone from the controller via the select, start/stop button it runs fine.
Any suggestions?
My only next logical thought is to factory reset the controller and rebuild zones from scratch instead of the import procedure I performed when first setting it up.
Contact/suggestions appreciated!