New Rachio starts at different time than scheduled


#1

OK,

Just installed my new Rachio yesterday and it started up this morning without a hitch. The only problem is that it was scheduled to start at 5AM, but it actually started at 7AM (based on app notification and history). Any idea why this happened and/or what I can do to fix it?

Thanks in advance.


#2

@geraldckane

Thanks for reaching out to us. We appreciate you purchasing our device.

Would you be willing to email us at support@rachio.com with the email associated with your Rachio account? Once I have this I can review and see what might be going on. You can just mention this conversation on the community.

Thanks again,
Kevin


Scheduled run time is different