New Rachio starts at different time than scheduled


Just installed my new Rachio yesterday and it started up this morning without a hitch. The only problem is that it was scheduled to start at 5AM, but it actually started at 7AM (based on app notification and history). Any idea why this happened and/or what I can do to fix it?

Thanks in advance.


Thanks for reaching out to us. We appreciate you purchasing our device.

Would you be willing to email us at with the email associated with your Rachio account? Once I have this I can review and see what might be going on. You can just mention this conversation on the community.

Thanks again,