New Rachio Gen 2 Install No Zones Work


#1

All, I just installed my new Gen 2 Rachio Controller and I cannot get any zones to turn on. I’m a novice here so even minutia suggestions that seem obvious would probably be helpful.


#2

Hi @jwakeman!
At first glance, it looks like the issue could be that the common wire on your original system was not installed on your new controller. Another thing to check is if you have your master valve enabled in your device settings in the app. If neither of those suggestions help, let me know, and we can keep troubleshooting :slight_smile:
McKynzee :rachio:


#3

This was it! I appreciate the responses!


#4

@jwakeman Glad to hear it! If I can help with any other set up let me know. Congrats on the new controller :tada: