I am now at the stage where the third region is flashing and every twelfth flash is red. The controller is off line. I have run the steps to turn off airplane mode on my phone (using an old iPhone6 Plus running 12.x) I have power cycled the router, the Rachio, and my phone. I have done the steps to push the wireless button on the Rachio device, second quadrant flashes yellow and the device connects to my home network, I get to a message that says “We’re still having trouble connecting to your controller. Let’s get more info with a diagnostic scan.”
Your diagnostic scan has been forwarded to our support team.
Are you using the email address used for creating your community account? If you are I don’t see those emails coming through our email system. If it is different PM me the email and I can have the team look it up.