I just had a second generation controller installed by a local dealer. It has been a terrible experience, the controller is not working properly and the installer hasn’t done anything to fix it yet after several days he was notified of the problem.
I have a few questions and would be grateful for any advice you can give me:
- Two zones are not working. No water comes out when they are turned on. Is there anything I can do while waiting for the installer to come back?
- I need to ditch the current service provider. Where can I find a list of authorized support companies? And if I break ties with the company that installed it, what would that do to my warranty?