Thanks @nizmoz, that is always an option. If you run this and provide the generated code I can have the engineering team do a quick review of the network.
I called. Downloaded the app. Gave the code back in email to your team. She was to call me back. No call. I guess I will call again tomorrow. Nothing has changed on my network. Everything worked perfectly until now / this year.
If you post here I can have the engineering team review.
do yo know how to do a soft reset. I am facing a similar issue.