Losing connection after starting zone


#1

Just bought a Generation 1 and using it with a RT-N66U router. Forwarded port, went through setup, got the green light. The problem is when I go to start one of the zones I get a blue light, but then nothing and the rachio losses connection to wifi. If I unplug and then restart it finds the wifi no problem back to green light, but again get the same results as above.

Help!


#2

This seems like a wiring issue, we have seen this quite a bit where the wiring is incorrect and is shorting the controller.

If you can send some before/after wiring pictures to [support@rachio.com] they can help you troubleshoot the issue.

Thanks and have a great day!

:cheers:


#3

Yep, checked wiring and now seems to be working. Thanks


#4

Fantastic! I like these soft balls :wink:

:cheers: