Light one troubleshooting


#1

A week ago my Rachio (2nd gen) went offline. Suddenly light one became the only light on, solid, not blinking. First I tried to power cycle, it didn’t work. Then I tried a full restore, I removed the controller from the app and tried a re-installation, but didn’t work either.
Know when I plug the controller, I get a solid light one and nothing else. I try to link my controller with the app but it fails and doesn’t find it on the WiFi network.


#2

@Lopjoa Please reach out to Racho support. https://support.rachio.com/hc/en-us

I believe a solid light one could mean the unit will need to be replaced.

:cheers:


#3

Did this get resolved? I am having the same issue with my Gen 2