Just bought house

Hello, I just bought this house. It has a previous Rachio system installed. I need help, the box went from a red WiFi light to a green one. But there’s no controller hooked up. I was told by the previous owner to transfer it into my name but don’t know how to do that. Please help me.

Here is a link that should help: Transfer ownership of a Rachio controller to your account

Please let us know if it does or not.

So it’s blinking green on the wifi light and it still
Won’t sync my phone app to the system to control it. It gives me an error message. Will send your way now.

Are you on Android or ios? What can you tell us about your Wi-Fi?

COX communications, I am on IOS and my wifi is a private network. Not sure what other information you need from me!

I know I have read some versions of iOS has issues as well as some wireless routers.

I will re-download the app, and ask the owner