We are proud to announce our new major update of the Rachio app. I hope you enjoy the new design and features. Here are some highlights: The new Remote (pause, skip forward, skip backward are finally here!) Wind Skip! Up Next feed that allows manual schedule skipping End your schedules before sunr…

Good news, I see the recommended time for Flex Daily is to end before sunrise, how does this work when full duration is greater than the time before sunrise? For example, a full duration for me is 7 hours 59 minutes. I also am on an odd/even water restriction.

Mine crashes every time I click on the email box on the login screen… Can you provide a link to the old APK so I can continue watering my lawn?

Congrats! Make sure you tell this team nice job! [image] Best regards, Bill

Wow, it’s even worse. If I try to use the web app as a workaround I get the following error: Your account is outdated. Please log in to your account on a mobile device to automatically update your account. You will then be able to access your Rachio account normally on any platform. I can’t logi…

Seems like the app was crashing due to something my password manager was doing (Dashlane). How do we login now? It just refreshes the screen when I click Sign In. There are no error messages displayed.

Hey @mikecousins - Sorry to hear you are running into issues with the new app. Have you tried deleting the app and reinstalling it? What kind of device are you using? We will get this resolved for you! McKynzee

@mikecousins That third party password manager may be causing issues, are you able to disable it for the Rachio app and tell me if that resolves the issue?

Logging into my password manager actually solved the issue. Very strange that it caused a crash though.

And my account is now working, had to use my old username in the email field. If you use your email address you don’t get an error message strangely. Thanks.

Glad it’s resolved @mikecousins !

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It’s here! Rachio V3.0 App Update Released

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mckynzee March 1, 2018, 5:06pm 3

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