Is there a way to tell how old a unit is?


#1

We bought a gen1 for my dad (new) ages ago and I can’t remember how long he has had it. If I provide a serial number (V17152741) can you tell me when it was built/how old it is?


#2

Hey @SusanBradley!

With our gen 1 units, you can actually decipher the manufacturing date from the serial number. The first four digits of the serial make up the week and year the device was made. This means your controller was made in the 17th week of 2015 (the week of April 20, 2015)! Hope that helps.

McKynzee :rachio: