Is there a way to restart Rachio?


#1

I manage bunch of Rachios under my account (as I was the one who helped these friends install Rachio). I find my brother’s Rachio reporting it is offline most of the times. But it does show that it watered some time those days. I have been seeing this for past week. My brother is on vacation.

I am thinking rebooting the unit might help. Is there a way to reboot the unit remotely so that its wifi will reconnect to router and the connection be more stable?

Thanks


#2

@Videoguy We can reboot the unit remotely, but only if connected to the internet. If you PM me the account username I can get the development team to reboot it.

Also, if it is having trouble staying connected, support@rachio.com should have some things to try to make the connection more stable.

:cheers: