I run an irrigation service company. What are the ways my techs can access accounts? What do we need on our end?


#1

What are the common complaints users have about sharing access when calling on a service company to work on the system? I want to hear from users and contractors alike.


#2

Users control when access is shared. You can giveth. You can taketh. Sharing is via another users email address. They can name zones, as my guys did with a recent expansion. They can turn on and off. I’m not sure if they can set up schedules, but you can always undo that if you don’t like it.


#3

@crustysprinklerguy

Thanks @obmd1, to give some more context we currently have two access levels, complete access and limited access.

This article will help explain the different types

:cheers:


#4

aHAAAA!

I shared access through the app, which give no such choices (unless I missed them) lesson learned… share access through the desktop. What’s a desktop?