Well, glad to hear there is a need being voiced. Us little grape farmers with a handful of acres who jumped on rachio 4 years ago and installed 60+ station worth of rachio (and added more later to deal with low pump pressure and tank capacity = many valves) are still waiting.
I wrote in this community topic ~2 years ago. The result was I was BLASTED by Franz because while he promised for way over a year of posts and messages the future with multiple controllers being managed as one was coming soon with the new software code base, yet when I asked about it I was told in no uncertain words that it did not make business sense, implying that my 6 (now 7) controllers did not matter and that it would not happen. No “I’m sorry for leading you all on”. No “we will keep trying”. Just a body slam.
Now that is customer service. not.
For the fist 2 years I owned 4x 16 station controllers I told everyone I knew in the sprawling residential areas near my property how GREAT rachio was. After being told to piss off by the co-founder, I stopped speaking about the product or the brand. Period. I still use it. I restored it after the Woolsey fire burnt through my land and my vineyard saved my house. Replaced melted valves, wiring and controller boxes. But I am still not flying the flag for rachio. Why? Go back to that customer service topic above.
I hope someday I will again want to sing the praises. it isn’t even about the multiple controller management that was “the plan”. It remains about the way it was handled from the top. Was expecting to be treated as early adopter - IE ever hopeful, not like the “marks” who spend a lot of money and then were pushed to the curb.
PS - Franz, I have gone to Denver every month for the past 2 years. You invited me to come visit way back when the company was new and the promise of combining controllers was “the plan”. Somehow I just don’t see the reason to come by. My loss.