I have several hose timers, and one of them won’t shut off completely at the end of it’s scheduled run. I have the same problem when I manually activate and manually shutoff the flow. I’ve disconnected the timer from the hose bib and checked for any debris and don’t see any. I’ve also tried changing…

Franz, can you loop me in? I just had 3 of my 6 hose timers fail to shut off this morning. As an important side note, I do use ditch water for my lawns. Perhaps dirt/debris is getting into the actuator mechanism? How do we flush that out?

FYI, the firmware is updated to 6.0.15 on all of my hose timers.

[image] JimmyJoeBob: Franz, can you loop me in? I just had 3 of my 6 hose timers fail to shut off this morning. As an important side note, I do use ditch water for my lawns. Perhaps dirt/debris is getting into the actuator mechanism? How do we flush that out? Thank you for reporting this. I …

[image] JimmyJoeBob: Perhaps dirt/debris is getting into the actuator mechanism? How do we flush that out? Do you not have any kind of filtration? This would 100% cause an issue with the internals of the valve.

I have the same issue on my timer as well. Currently is outputting 8gpm while on and when I try to turn it off it drops to 1.2Gpm. It is also leaking from the timer while on just above where the hose outlet is like it’s an internal leak near the valve.

[image] zpbarton: I have the same issue on my timer as well. Currently is outputting 8gpm while on and when I try to turn it off it drops to 1.2Gpm. It is also leaking from the timer while on just above where the hose outlet is like it’s an internal leak near the valve. I will have our custo…

Sign me up for this issue. Totally flooded my garden beds twice in the last week because the hose timer solenoid does not appear to close at the end of the run, and it ran all day while I was at work. It thinks it’s done, but never shuts off the flow. If I press the button it turns blue, water fl…

Sam issue here. Can support please let me know how to fix?

Same issue happened to me today. The app showed that the morning watering task had been completed, however, water flow wasn’t shut off and my sprinklers were working for 5 hours until I noticed it. The app didn’t show that the valve was open. When I physically pressed the button LED turned blue and …

I’m having the same problem with two of my smart hose timers. What is wrong with them?

Hose Timer won't shut off

Troubleshooting

franz August 21, 2024, 2:40pm 8

I will have our customer success team reach out to you.