Hose Timer won't shut off

Same issue happened to me today. The app showed that the morning watering task had been completed, however, water flow wasn’t shut off and my sprinklers were working for 5 hours until I noticed it. The app didn’t show that the valve was open. When I physically pressed the button LED turned blue and nothing changed. I had to press it again in order to close the valve (LED turned red). After this incident I disabled all schedules in Rachio app and sent an email to support@rachio.com
Hopefully, someone will take a look