HONEST HOUR: What Can Support Do Better?

  1. More flexible recurring schedules

Our community allows for watering twice a week during DST. Rachio doesn’t offer functionality to automatically schedule that each year so I have to do it manually.

  1. Better support for rain

Currently, I have the Rachio app configured to not water if we receive .25 inches of rain. If we receive .24, the entire Rachio cycle runs. What should happen instead is that 1/25 of the watering schedule should run. The same thinking holds true for occurred/predicted rain. If we receive .10 inches of rain and .05 is predicted, 10/25 of the watering schedule should run.

  1. Offer the micro-forecast support to Gen 2 users

The micro-forecast support for Gen 3 users is just functionality on the backend of the Rachio system. Why not offer that for $40 (???) to Gen 2 users?