Hard resetting rachio?

I’ve been having issues with my rachio and have been trying to find a way to reset it back to factory settings. I cannot find any information on this.

The only way to factory reset is to remove the device. Device settings --> Delete device.

Note you will need to re-pair (blink-up) the device after removing.

If you continue to have issues [support@rachio.com] can help you out.



I’ve been working for two weeks with support. They keep saying it’s my valves, but I can’t figure out how that could be the issue.

Thank you.

What is reset when the device is deleted and re-activated? Is all the zone setup details also removed?

Yes, this will effectively remove the device along with history, schedules, zones, etc. It will need to be added as a new device.