@DaleB - check to make sure the Jet Pack isn’t asking for WEP as Rachio doesn’t support that.
You might also run the RouteThis app and PM the resulting code to @Franz and that may show if there is something else on the network that is giving the device fits.
Can you try connecting your phone or tablet to the hot spot using WPA2 using a password, not WPS? Then try connecting the Rachio? WPS is usually meant for a single device to connect easily to wireless (at least, that’s my understanding).
I’m unfamiliar with what the next step is to get Rachio into a state to retry WiFi programming again. If it were me (and I’m not saying this is the correct way to do it), I’d force close the Rachio app and unplug, replug in the controller, then try setting up Wifi.
All that said, I now have to leave it in the capable hands of the Rachio Support team.
WPS is a method which makes adding devices to a wifi network easier, usually by pressing a button on the access point, it isn’t an encryption protocol.
I have had very had a great time showing all my friends how I can turn on my sprinklers with my phone this past week, but today I had to install another zone and unplugged the unit to add the 4th zone wire. When I restarted it, it showed offline. So I went through the same process that I did before to get it running. But I just keep getting the same "ooopps… " message. Was CDC there something that you did on your end that helped me connect?
I tried now 5 or 6 times. I don’t know if you recall I have a Samsung S8 that I am running my app from and trying to connect to a Verizon Jet pack hot spot.