Gen2 setup on Eero mesh network?


Having trouble getting my newly installed Gen 2 Rachio configured using the app now that I have the hardware installed.

I have an Eero mesh network so there are not separate 2.4 and 5 GHz networks. My iPhone connects via 5 GHz and looking at my Eero app, it appears that the Rachio Gen 2 is connected via 2.4 and has been assigned an IP address.

I keep getting an error in the app, “We could not find your Rachio”.

Any tips on getting it configured on an Eero mesh network?



Looks like the controller is actually connected. I’ll PM you for more details.