I recently purchased a new Gen2 8-zone Controller which failed after 3 minutes of use.
I went through the whole setup (setup every zone and the watering schedule) and everything was working fine. Being satisfied with the setup, I went ahead and installed the plastic face plate and the controller suddenly went dead (no blue lit LEDs). I unplugged and replugged the power supply multiple times with no blue LEDs lit or connection to the Wi-Fi network.
I tested the power supply with my multimeter and it read fine so it must be the controller.
Has anyone experienced such a failure?
I already opened a ticket thru the app (688032). Hopefully support will get back to me soon rather than having to ship it back to the retailer.