Gen 3 won’t connect

Just got my gen 3 restarted modem ran diagnostic but won’t connect. Basically it just times out and says there was an error. Anyone have any advice. Using an iPhone updated software 2 bar signal strength at controller

@Will - give the board some more information about the WiFi setup.

  1. Same SSID for 2.4 GHz and 5 GHz networks? Try different names.
  2. Security set to WEP? Change to WPA/WPA2 - Rachio doesn’t support WEP.
  3. A mesh network (which one) or a single router?

Run the RouteThis app and send the code into Rachio support. That app may note some incompatibilities or other issues.

same issue but with an android device. Dont own and apple devices except a gen 1 nano so no help. I have run route this my codes were: RW7XKK4Y