Gen 2 Wifi problems


#1

Does the controller need to be connected to the irrigation system for WiFi connectivity? I have only gotten as far as device trying to connect to cloud.


#2

@blackop - no the controller doesn’t need to be connect to the irrigation system for WiFi connectivity to work. I have my unit set up where half of the zones are phantom zones that aren’t physically (or electrically) connected to anything so I can experiment with settings to see how things would work out in real life. Stating the obvious, it does need to be plugged in to a working electrical outlet.

Some WiFi tidbits from stalking the forum for a while - the unit only uses the 2.4 GHz frequency, if your WiFi router provides both 2.4 and 5 GHz channels, have different network names (SSIDs) for each frequency. As my unit is outside on the back of the property line in a storage room, I had to get a range extender for my network to push the WiFi signal that far out.

@emil mentioned a new network troubleshooting tool they have and @mckynzee has said some of support folks at Rachio assigned to networking issues read about networking for fun, so either post more details here or email support@rachio.com.

There are also the tips posted here -> http://support.rachio.com/article/445-how-to-activate-your-controller#tips
and 32 knowledge base articles on Gen 1 and Gen 2 WiFi here -> http://support.rachio.com/category/597-wifi-connection


#3

Thanks for your reply. I was able to connect using Comcast gateway, not sure why Amped Wireless access point won’t work. Unfortunately the signal from the gateway is fairly low(-99 db) where the controller will be installed.


#4

@blackop

Might want to look into a cheap range extender, - 99db is very weak to almost unusable (if it’s truly that) :wink:

I guess you can let it sit for a few days and see if it stays online.

:cheers: