Hi, I’m new to the community. I just wired up my Gen 2, and every time I attempt to set it up via the app, I get hung up after the WiFi setup. Specifically, the second light flashes, and the app says “an unexpected error has occurred, please try again” or something like that.
The interesting thing is that the unit is clearly connecting to the WiFi router. I can see it in my DHCP log. The lights on the unit (now three solid and one flashing) even progress to indicate that it has successfully reached the rachio servers, but none of that is reflected in my app.
Should I return it and get a Gen 1? It seems like people are having more success with the first version. Any suggestions?