Gen 2 only 1 solid light


#1

My Gen 2 went offline so I followed the reset steps. I ran into some difficulties connecting to my router. On the last 2 reset attempts (unplugged for minutes and held down the 2 buttons at power up) only the 1 light comes on now

. The 2nd light stopped coming up and blinking. Searched the forum for similar problems and didn’t find one.
Firmware seems current 5-115
Ticket submitted, but thought someone might be able to help