I’m just in the installation stage right now. Is it supposed to to take half an hour for the “updating firmware” to complete? If so, I guess I’ll just keep waiting…
It will depend of your internet speed / quality / connection to the Rachio cloud provider, etc… It should not take that long. Mine lasted about 4 minutes ( + or - ) .
I’m having the team review your account.
Can you try doing a factory reset and trying again?
Trying again today. I will try a factory reset and see what happens. Thanks.
I got it working, thanks. And what a great system - I had no idea! I just wanted something I could turn on and off from my smartphone, but it knows how much to water what types of plants!