Last night my Gen 2 controller ran a normal routine and logged completion at 0238 hrs this AM. At 0900 hrs I received word that my Zone 1 was STILL watering, which I confirmed. I tried several steps to shut off the water using the Rachio.
- Looked for “STOP WATERING” function - there is none. We could use one!
- Stand-by Mode did not stop the flow to the zone
- Power-failing did not stop water to the zone (I was guessing it may need a positive|power-on for the valve to stay open)
- CLOSED THE MAIN SPRINKLER SYSTEM VALVE to stop water
Additional info: Yesterday (5/10/20) I updated the iOS app. I see there may have been a FW update pushed.
I was also rather startled to discover we no longer have a means for telephone contact, nor live chat in emergencies.
@Franz ?