I have three separate Gen 2 devices in my house. Using Google Wifi routers (3 of them) for excellent Wifi coverage throughout. My Rachio controllers work most of the time, but every ~3-4 days or so one or all of them go offline. Bottom LED on the “tree” is lit, nothing else. Only recourse is to un…

Can you run this on your network which will help us troubleshoot the issue? Once run please provide the generated code. Thanks for your patience and have a great day. [image] Is my Wi-Fi network compatible? Will my Wi-Fi network work with Rachio? Use RouteThis for Wi-Fi Troubleshooting R…

Also, maybe same as this thread -> Gen 2 frequently falls offline after firmware update ?

Thanks @int2str . The hardware team will be focused on this next week. Nothing has changed in regards to our firmware or infrastructure so a little confused. This routethis code will help us test different network configurations. I hope to know more what is causing this behavior soon. Curious what m…

The Google version :wink: [image] Google Wifi Google Wifi lets you stream in the living room or game in the playroom without a battle for bandwidth.

Ok thanks, will have the hardware team test with this version. :cheers:

[image] Gen 2 frequently falls offline after firmware update Wi-Fi We might have found an issue with Gen 2 calendars and the infrequency of some watering types or standby mode during this offseason time of year. We have rebuilt calendars and sent them to all the Gen 2 cont…

[image] Gen 2 frequently falls offline after firmware update Wi-Fi We are rolling out new firmware to controllers to try and resolve this issue. The new firmware version is iro2-firmware-5-115. I’ve had the engineering team update all the controllers on this thread. If …

Thanks Franz and team for tackling this issue very quickly, with great communication along the way. My controllers are all updated and hopefully they will stay connected. Really want to highlight how fantastic this has been handled by Franz & the team. This is very rare these days so I feel like I…

@int2str Thanks for the kind words, I’ll definitely share with the engineering team. It’s more like this :wink: [image] My new favorite term… [image] int2str: “Heisenbug” :cheers:

Gen 2 devices don't stay connected to Wifi

Troubleshooting Wi-Fi

franz November 27, 2018, 6:41am 8