My sprinkler company installed rachio gen 1 twice and system not turning sprinklers on. System says “online” in app and wifi light blinks green but unable to turn on any zones
Gen 1 rachio not functioning
Is it by any chance in standby mode?
Thanks for reply. Not in standby mode on the app
Is there,a rain sensor hooked up?
Hey @ccoby54-
After reviewing your account, I don’t see any attempts to run zones coming through. Can you tell me what you are seeing when you try to run zones manually in the app?
McKynzee
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@ccoby54, I’ve replicated the issue you’re reporting and am escalating this for review by our 3rd party WiFi service provider. We should hear back tomorrow.
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