Hi, I have had my Gen 1 for a while and has been great, until the new router…
So I will cut to the chase and give all the details:
The Gen1 is flashing one red followed by 3 red.
The router was initially blended with 2.4 and 5 but I gave them both unique SSID’s today AND made sure that my iPhone is on the 2.4.
I have blinked up more times than Oprah has given away gifts on her show.
I moved the faceplate next to the router so that is not the issue
I have the latest version of the app and have deleted my account/reset the modem as well.
I have unplugged the router so many times that I am now banned to the garage by my family for cutting them off the net.
I have also unplugged the faceplate many times as well.
Each time I plug the faceplate in it instantly flashes the one red then 3 red.
I have blinked up under the blankets in my bed to be extra sure there is no light seeping in and turned the brightness all they way up on my iPhone.
I have essentially done it all and the faceplate keeps blinking 1 red then 3 red.
I have spent hours reading the posts and troubleshooting articles but noting works.
I have downloaded Route This and see that the code is RACH so wil try and see if that will help!
I JUST COMPLETED THE ROUTE THIS AND MY CODE IS: NXVMMQAK
Hope that helps!