I placed an order on May 25 for a Gen 3 and a Flow Meter combo as part of Memorial Day pricing specials.
The Gen 3 is working great - very happy with the product.
Indications were I should expect the Flow Meter sometime in June. I wait patiently. Few weeks go by and I get an email on June 13th telling me my Flow Meter is coming soon and to prepare for it with some helpful videos & tips. I watch and wait patiently. I get an email on June 30th saying my order will ship no later than July 13th. July 13th goes by. I wait patiently.
I am no longer waiting patiently - July 22nd and no Flow Meter. I want my order cancelled and money refunded for it.
Very happy with my Gen 3 and have recommended it to others but very unhappy about having to wait so long for the flow meter. I’m done waiting - I don’t need it. My system runs happily without it and I’m not interested in doing any more plumbing work.
The order was placed with the email on my profile - I can provide the order ID or any other information to any employees.