I’m honestly disappointed. When I bought my Rachio system, one of the biggest selling points was that it would automatically adjust based on the weather, you know, smart irrigation. That’s literally the point.
Now suddenly, I’m hit with a $29.99 upsell just to have it check the weather and water accordingly during a heat wave? That functionality isn’t “premium” it’s basic. It’s the core reason I chose Rachio over a cheaper controller.
Instead of improving the experience, Rachio is locking essential features behind a paywall after the fact. This feels like a bait-and-switch. If you’re going to start nickel-and-diming your loyal users, at least be transparent about it from the beginning.
Anyone else feeling burned by this?