I just tried to look at the Moisture Graph in the iOS app and no matter what zone I choose, I get “Error Loading Data”.
I’m using v 3.8.0 (1239 02810a3) of the app on an iPhone 7.
Help!?!
I just tried to look at the Moisture Graph in the iOS app and no matter what zone I choose, I get “Error Loading Data”.
I’m using v 3.8.0 (1239 02810a3) of the app on an iPhone 7.
Help!?!
@ssindelman I’m having our engineering team review your account.
Thanks, @franz.
Guess all it took was a good logout/log back in and poof, data appears.
What was the solution, I have the same problem? I logged out, closed the app and I still have the problem. Works fine in the web app.
Is the app up-to-date?
When you closed the app, did you remove it from your activity tray (hit Home button twice, and swipe the app up and away)?
Yes, I terminated the app as you explained. I had made reference to this thread on another thread so to eliminate duplication I’ll continue on the other thread. thanks