Error in the web version of Rachio


I use the Rachio website with the Google Chrome browser since I do not have a smart phone. I have found a bug that can cause errors.

When you click on a zone to get into Edit Zone function, the Zone Name field initially shows the name but is quickly replaced by the Username. If you do a Save to exit, you inadvertently change the zone name to your Username.

Can this be corrected?



Hey @henryhoch-

I tried to replicate this on my end and didn’t get the same results… Do you mind watching this recording and telling me if I am taking the correct steps?

The only other thing I could think is if your chrome browser is up to date. Instructions on how to check if you are due for an update can be found here.

McKynzee :rachio: