So disappointed to only make it through two seasons before the device refuses to power on, and because it is 26 months since purchase, leaves me having to purchase a new controller. It isn’t like I am 4 years in on the panel, I am two, but I guess the Rachio 3 is essentially a disposable product. Most likely will switch to a name in the space that has a proven track record. My old controller lasted 16 years.
Have you verified that it’s not the power supply that’s broken? A cheap multimeter should do a trick.
It may be that the surge protector blew up and is now shorting. Pretty easy fix if you are, or know someone who is, handy with a soldering iron.
I’ve been around the community forums for a while, can’t remember seeing a controller fail due to a cause not related to the enviroment.
Hi Gene, thanks for the note. I have verified that it is not the powersupply. Good thought though
Like @Gene said, a completely dead controller is far from the norm. I’ve got a couple Gen1’s out there going 6 years strong, and a couple Gen3 going fine for a couple years
I guess my biggest issue about calling rachio a disposable product, is that it implies that it cannot (due to technical or financial reasons) be repaired. I’ve helped plenty of people on these forums to repair theirs, so I disagree with the premise.
OP, please take a time to take a cover off of your controller and share a photo of the logic board, perhaps it will be an easy fix.
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